Your Privacy, Our Priority

At Space Cake, we take the protection of your personal data very seriously. This policy explains what information we collect, for what purposes, how it is used, stored, protected… and what your rights are.

Who Are We?

The website www.spacecake.co is operated by THC Labs S.R.O., a Czech limited liability company (IČO: 23335882), with its registered office at Kaprova 42/14, 110 00 Prague 1, Czech Republic.

πŸ“© Contact: [email protected]

What Data Is Collected?

We only collect data necessary for the proper delivery of our services. This may include:

  • Your first and last name
  • Your email address
  • Your delivery and billing addresses
  • Your phone number
  • Your order history
  • Your IP address and browsing data (via cookies)
  • Payment information (processed only by secure providers)

πŸ›‘ We never store your banking details directly.

Why Do We Collect This Data?

Your data is processed solely for legitimate purposes:

  • Processing and shipping your orders
  • Creating and managing your customer account
  • Sending communications related to your purchases or, where you have consented, offers and newsletters
  • Improving your experience on the website
  • Website security and fraud prevention
  • Compliance with accounting and legal obligations

🀝 None of your data is ever sold to third parties. Ever.

Who Has Access to Your Data?

Only authorised persons within Space Cake and our trusted service providers have access as part of their role:

  • Website host
  • Delivery carriers
  • Payment platforms
  • Analytics and customer service tools

All these partners are committed to complying with European data protection standards.

Where Is Your Data Stored?

Your data is hosted on secure servers located in the European Union and compliant with the GDPR.

For British customers, we also comply with UK GDPR requirements.

How Long Do We Keep Your Data?

  • Order data: 6 years (accounting and tax obligations)
  • Inactive customer account: 3 years after last activity
  • Cookies and browsing data: up to 13 months maximum

You can request deletion of your data at any time, subject to our legal retention obligations.

What About Cookies?

We use cookies to:

  • Ensure the website works properly
  • Facilitate navigation
  • Analyse traffic (Google Analytics)
  • Personalise your experience

You can manage your preferences at any time via the cookie banner or your browser.

Your Rights

As a customer, you have all the rights provided by Regulation (EU) 2016/679 (GDPR), the UK GDPR (for UK residents), and applicable local laws in your country of residence.

Your rights include:

  • Right of access to your data
  • Right of rectification
  • Right to erasure (within legal limits)
  • Right to object or restrict processing
  • Right to data portability

For any request: [email protected]
We will respond within one month (and often sooner).

Policy Changes

This policy may be updated at any time to reflect legal or technical developments. Last updated: 21 July 2025.

We invite you to check it regularly.